Session 3: Retention and advancement – from clients to ambassadors – CCAA Members Only

Session 3: Retention and advancement – from clients to ambassadors – CCAA Members Only

From $40.00

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Speaker
Alison Cooke Senior Marketing, Communications, Event and Brand Management, Strategy, Public Relations and Business Consultancy
Start
31/07/2021 10:00 am
End
31/07/2021 11:30 am
Timezone
UTC-10
Address
Online via ZOOM   View map
Category A 1.5 hours – Presentation and discussion.
  • Understand and map the client journey
  • Define the persona of your preferred client(s)
  • Start defining what success looks like for a client and feed that into your messaging and value proposition
  • Know the difference between a client and ambassador, and manage those cohorts differently
  • Learn strategies and activities that help to build ambassador networks
This is the third session in a series of 6.  You can purchase all 6 for the price of 5.
  • With this series we are endeavouring attendees to join together in small groups/hubs around Australia.  Maybe you are willing to open your home/office to host one of these groups.  Please indicate on the form your willingness to do this.

Note: The time zone is 10:00am AEST Time. To convert to your time zone, click here

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Session 3: Retention and advancement – from clients to ambassadors – CCAA Members Only

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