What’s New


Welcome to CCAA’s news and blog pages. Here you can find blog articles, policy updates, media releases and news relevant to all interested counsellors and those interested in the profession nationally as well as by state organisation.

Counsellor Toolbox

Welcome to our Counsellor’s Toolbox. It contains quick tips and handy hints for dealing with common problems such as client cancelled appointments and how to manage client resistance. Consider contributing your ideas to this pool of collective wisdom by emailing the Toolbox Editor here.

Close up of a cancelled stamp

Cancelled Appointments

Consider adding the consequences of cancelled appointments to your intake form. For example, ‘under 24 hours’ notice – 50% of fee will be charged.’